Privacy Policy

Last updated: 27 September 2026

JHALANI ELECTRONICS ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you use our website, register an account, or place an order, we may collect:

• Your name, email address, and phone number
• Shipping and billing address (city, state, pincode)
• Order history and items purchased
• Payment details processed securely through our payment partner, Razorpay — we do not store your card, UPI, or banking details on our servers
• Basic technical information such as browser type and pages visited, to help us improve the website

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about your order status, delivery, or support queries
• Send updates about offers or promotions (only where you have not opted out)
• Improve our website, products, and customer experience
• Prevent fraud and ensure the security of our platform

3. Payment Security

Online payments on our website are processed through Razorpay, a PCI-DSS compliant payment gateway. Your card and banking details are handled directly by Razorpay's secure servers and are never stored on our website or servers.

4. Cookies

We may use cookies and similar technologies to keep you logged in, remember items in your cart, and understand how visitors use our website. You can disable cookies in your browser settings, though some features of the website may not function properly as a result.

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information with:

• Delivery/courier partners, to fulfil your order
• Payment gateway providers (Razorpay), to process transactions
• Law enforcement or regulatory authorities, where required by law

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You may update or correct your account information at any time by logging into your account. You may also contact us to request deletion of your account or personal data, subject to any legal or record-keeping obligations we may have.

8. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at harshitnjhalani123@gmail.com or call +91 9145930839.